Thank you for shopping with CORNETT IMPORT LLC. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
1. Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Processing times may vary during holidays, promotional events, or periods of high order volume.
Orders are not processed or shipped on weekends or public holidays.
2. Shipping Methods and Delivery Time
We work with reliable shipping carriers to deliver products efficiently and securely.
Estimated delivery times:
- United States: 5–12 business days
- International Orders: 7–21 business days
Delivery times are estimates only and may vary depending on destination, customs clearance, weather conditions, or carrier delays.
3. Shipping Costs
Shipping fees are calculated at checkout based on:
- Delivery location
- Shipping method
- Package weight and size
Occasionally, we may offer free shipping promotions on qualifying orders.
4. Order Tracking
Once your order has been shipped, you may receive a shipping confirmation email containing tracking information.
Tracking updates depend on the shipping carrier and may take time to appear after shipment.
5. Incorrect Shipping Information
Customers are responsible for providing accurate shipping and contact information at checkout.
CORNETT IMPORT LLC is not responsible for delays, lost packages, or additional shipping costs caused by incorrect or incomplete addresses.
If you notice an error in your shipping information, please contact us as soon as possible.
6. Delayed or Lost Shipments
While we strive to ensure timely delivery, delays may occur due to factors beyond our control, including:
- Carrier issues
- Customs processing
- Severe weather
- High shipping volume
- Transportation disruptions
If your package appears lost or significantly delayed, please contact us and we will assist in working with the carrier when possible.
7. International Shipping
International customers are responsible for any applicable:
- Customs duties
- Import taxes
- VAT charges
- Clearance fees
These charges are determined by the destination country and are not included in product or shipping prices unless stated otherwise.
8. Damaged Packages
If your order arrives damaged, please contact us promptly with:
- Your order number
- Photos of the damaged item and packaging
- A description of the issue
We will review the situation and work toward an appropriate resolution.
9. Contact Information
If you have any questions regarding shipping, please contact us:
CORNETT IMPORT LLC
1876 Norseman Dr, San Jose, CA 95133
Phone: (323) 800-1695
Email: info@cornettimportllc.shop
